Shipping is only in Germany, we currently do not offer shipping to other countries.
Shipping in Germany:
Because our products are mainly frozen, the shipment is made expressly in collaboration with UPS and DHL, where the products are packaged in a special way to preserve the quality of the cold products.
- Shipping of dry products
- If the shipment contains frozen products:
€6.99 and orders over €20.
- Free shipping on orders over €70
In the event that the customer does not want to receive the package, he can postpone the delivery, but we no longer guarantee the condition in which the products will arrive, since the packages are designed to withstand the cold for approximately 24 hours store long.
If the customer does not receive the package on Tuesday or Thursday because he is not at home; Tropimarkt UG is not responsible for the condition in which the products are delivered.
We urge you to be home by the time you place your order.
Dispatch conditions Delivery area Dispatch is only possible within Germany. German islands are supplied. Shipping costs Delivery times The delivery time in Germany is undefined-7 days. The delivery period begins on the day after the conclusion of the contract and ends when the last day of the period expires. If the last day of the period falls on a Sunday or a public holiday recognized by the state at the place of delivery, the next working day takes the place of such a day. Terms of payment Apple Pay You can pay with Apple Pay during the ordering process. To do this, you must confirm the payment via the "Apple Pay" service on a supported Apple device, following verification steps. Apple Pay uses the payment data you have stored in the Apple Wallet app for the transaction. For more information, see https://support.apple.com/en-us/HT201469. Direct debit (SEPA direct debit) After submitting your bank details and issuing a SEPA direct debit mandate, we will collect the invoice amount from your bank account by direct debit. Please make sure that you send us your bank details correctly during the ordering process and that your account has the necessary funds. Google Pay You can pay with Google Pay as part of the ordering process. To do this, you must confirm the payment via the "Google Pay" mobile app on a supported device, following verification steps. Google Pay uses the payment data you have stored in the app for the transaction. You can find more information at https://support.google.com/pay/merchants/answer/6345242?hl=de Credit card (Visa, Mastercard, American Express) Pay conveniently by credit card. The following credit cards are accepted: Visa, Mastercard, American Express PayPal Just a few steps to make payment: 1. Select "PayPal" as the payment method at checkout. 2. In order to process the payment, you will be redirected to the PayPal website. 3. If you are already a PayPal customer, you can log in with your PayPal user data and initiate the payment. If you don't already have a PayPal account, you can create a PayPal account and then confirm the payment. It is not necessary to set up a PayPal account for the payment methods direct debit via PayPal, credit card via PayPal and purchase on account via PayPal. 4. You will then be redirected back to us.Sofortüberweisung via Klarna In cooperation with Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden, we offer the payment option "Sofort" Payment is made to Klarna. Your account will be debited immediately after placing the order.